Open door policy

Photo of some open doors
An open door policy means that people are welcome to come and talk freely with someone in charge. It means that a person, usually a leader or manager, is willing to listen to questions or concerns.

The expression comes from the idea of leaving an office door open so that others feel comfortable walking in to speak. Over time it became a metaphor for openness and easy communication.

The principal has an open door policy, so students can come in and discuss problems anytime.